Select Your Server Care Plan

Ongoing management and support for your VPS or Dedicated server

Select Your Server Care Plan

Ongoing management and support for your VPS or Dedicated server

Server Care Essentials

  • - OS & security patching: kernel and package updates applied and verified
    - Uptime & resource monitoring: CPU, RAM, disk, and network alerts before they become outages
    - Monthly backups & verification reporting: a clear record of what's backed up and confirmed restorable
    - Included support hours: time with our team for server-admin tasks
    - Priority support queue
    VPS/Dedicated Care Essentials keeps your server patched, monitored, and backed up, without you having to think about it.

    Includes
Server Care Business

  • - More included support hours each month
    - Faster response-time commitment
    - Proactive firewall & security hardening reviews
    - Priority escalation ahead of standard queue Server Care Business builds on Essentials with more hands-on attention for servers that can't afford downtime.

    Includes everything in Essentials, plus
Server Care Commerce

  • - Performance & load tuning
    - Extended monitoring on uptime-critical services (databases, queues, caching layers)
    - Highest support-hour allocation of the three tiers
    - Fastest response commitment Server Care Commerce is built for servers running production workloads, e-commerce, and anything where downtime costs money.

    Includes everything in Business, plus
Server Support Hours

Not every server task needs a monthly plan. Sometimes you just need someone to install something, troubleshoot an issue, or make a one-off configuration change.

Server Support Hours — $125 one-time
- Use it for software installs, migrations, troubleshooting, or any other server-admin task that's a one-and-done job
- No recurring commitment, buy hours when you need them
- Handled by the same team that manages your server, so no ramp-up time explaining your setup

If it turns out you need this kind of help regularly, our Server Care Plans (starting at $79/month) bundle support hours in with ongoing monitoring and patching, worth a look if one-off requests start adding up.