You can read and send your Liberation Email / Hub for Teams mail in any email app: iPhone/iPad Mail, Android, Outlook, Apple Mail, Thunderbird and others. Use the settings below.
Settings
| Incoming (IMAP) | Outgoing (SMTP) | |
|---|---|---|
| Server | mail.liberation.email | mail.liberation.email |
| Port | 993 | 465 |
| Security | SSL/TLS | SSL/TLS |
| Username | Your full email address | |
| Password | Your email (Hub for Teams) password | |
| Authentication | Outgoing server requires authentication: Yes (use same username and password) | |
If those ports don't work (some networks block them), use IMAP port 143 and SMTP port 587, both with STARTTLS. POP3 is also available on port 995 (SSL), but we recommend IMAP so your mail stays in sync on every device.
iPhone / iPad
- Open Settings > Mail > Accounts > Add Account > Other > Add Mail Account.
- Enter your name, full email address, password, and a description. Tap Next.
- Choose IMAP. Enter
mail.liberation.emailas both the Incoming and Outgoing Host Name, with your full email address and password in both sections. Tap Next, then Save.
Android
- Open your email app (Gmail or Samsung Email) > Add account > Other.
- Enter your email address, choose Manual setup > IMAP, and enter the settings from the table.
Outlook (Windows or Mac)
- File > Add Account (Windows) or Outlook > Settings > Accounts > + (Mac).
- Enter your email address, choose Advanced options > Let me set up my account manually, then pick IMAP.
- Enter the settings from the table and finish.
Tip: Folders missing in Outlook? Outlook sometimes shows only “subscribed” IMAP folders. Right-click your account > IMAP Folders… > Query, select the folders you want, click Subscribe, and uncheck “When displaying hierarchy in Outlook, show only subscribed folders”. If Outlook still misbehaves, Thunderbird or Apple Mail work very well with Hub.
Troubleshooting
- Keeps asking for the password: the password was probably changed. Update it in the app’s account settings (on iPhone: Settings > Mail > Accounts > your account > Account > Password).
- Can receive but can't send: make sure the outgoing (SMTP) server has authentication turned on and uses your full email address and password.
- Check the password works by signing in on the web: Hub plans at hubforteams.com, Email Pro plans at mail.liberation.email. If that fails too, reset it: Hub users see How to log in and reset your password; Email Pro owners can set a new password in the Client Area (see Email Pro Control Panel: Creating and Managing Email Accounts).
- Calendar and contacts sync separately. Hub users: see Apple Device Configuration. Email Pro users: see Sync your calendar and contacts to your devices.
More: Apple Device Configuration
Still need help?
Tell us which app and device you are using, and send a screenshot of the error. Open a support ticket and include the details listed above so we can resolve it on the first reply.
