Proton mail does not support the Audriga migration tool. Thus you will need to follow the below steps and then provide the download to the support team.
- Access ProtonMail: Log in to your ProtonMail account on the website.
- Select email: Open the specific email you want to download.
- Access export option: Click the "More" button (usually three dots).
- Choose export: Select "Export" from the dropdown menu.
- Save file: Choose a location on your device to save the downloaded email.
For bulk download using the Proton Mail Export Tool:
- Access tool: Download and launch the dedicated Proton Mail Export Tool.
- Login to account: Enter your ProtonMail credentials to access your account.
- Select export options: Choose the folder(s) and filter criteria for emails you want to download. Be sure to export the files as a MBOX
- Start export: Initiate the export process, which can take time depending on the volume of emails.
Important points to remember:
- Individual email download: To download a single email, use the "Export" option within the email itself.
- Export tool for bulk download: For downloading multiple emails at once, utilize the Proton Mail Export Tool.
- File format: Downloaded emails are typically saved in a format like . MBOX
