You can cancel any service from the Client Area.

  1. Log in to the Client Area and go to Services > My Services.
  2. Open the service you want to cancel.
  3. Click Request Cancellation in the left-hand menu.
  4. Choose when to cancel (right away or at the end of the billing period), tell us why, and submit.

Hub for Teams

You can also cancel from the Hub manager: open Hub for Teams, go to the Services tab and click the Request cancellation icon next to the service. See Managing Your Hub in the Client Area.

Before you cancel a Hub: download any files and email you want to keep. Once the service ends, the users, files and mailboxes in it are removed. Open a support ticket if you need help moving your data.
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