"Form sending failed. (4): SMTP connect() failed"

If you get this error when sending mail from your website, it usually means one of these:

  • SMTP data is incorrect (double-check username and password, make sure that you specified correct host and port).
  • Firewall on your hosting server blocks outgoing connections from specified SMTP host and/or port. Contact your hosting support and describe this problem to fix the issue.
  • Specified SMTP host (in case if it is a domain — not IP) is not resolved on your hosting server or resolved to a wrong IP address. Contact your hosting support and describe this problem to fix the issue.
  • If you continue to have issues. Please contact support.

For more details on this issue please refer to this page.

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