Articles

Issue: High Bounce Rates

Issue: High Bounce Rates   Symptoms:  Receiving a high number of bounced emails after sending...

Internal bounces

Internal bounces When looking at the bounce report for a campaign, you may see that some of the...

Issue: API Key Not Working

Issue: API Key Not Working   Symptoms:  Unable to connect Liberation Campaign with other...

Issue: Campaigns Not Sending

Issue: Campaigns Not Sending   Symptoms:  Campaigns remain in the "pending" state.  Campaigns...

Issue: Email Deliverability Problems

 Issue: Email Deliverability Problems   Symptoms:  Emails are not reaching recipients....

Issue: Inconsistent Reporting Metrics

Issue: Inconsistent Reporting Metrics   Symptoms:  Reporting metrics such as open rates and...

Issue: Login Problems

Symptoms: you can't log in to Liberation Campaign, or you get an "invalid credentials" or...

Issue: Subscribers Not Receiving Confirmation Emails

Issue: Subscribers Not Receiving Confirmation Emails   Symptoms:  New subscribers are not...

Issue: Templates Not Displaying Correctly

Issue: Templates Not Displaying Correctly   Symptoms:  Email templates appear broken or...

Issue: Unable to Import Subscribers

Issue: Unable to Import Subscribers   Symptoms:  Errors encountered while importing...

What does "postponed because you have reached your quota" mean?

If a campaign shows a message like: One of your campaigns has been postponed because you have...

Why is a subscriber "Blacklisted" and can I fix it?

If a subscriber's status shows Blacklisted in one of your Liberation Campaign lists, here's what...